Exploring Receptionist Jobs: Duties, Skills, and Opportunities

Posted on Tuesday, March 7, 2023 by Edward DeanNo comments

Receptionists are an essential part of various industries in the UK, providing administrative support and acting as the first point of contact for visitors and customers. Their duties include greeting visitors, answering phone calls, scheduling appointments, and performing general administrative tasks. In this article, we will explore the duties, skills, and opportunities available in receptionist jobs in the UK.

What are the duties of a receptionist?

The duties of a receptionist are similar to those in other countries. Some of the most common duties and responsibilities of a receptionist include:

  1. Greeting visitors and directing them to the appropriate personnel or department.
  2. Answering phone calls and transferring them to the appropriate individuals.
  3. Responding to emails and handling correspondence.
  4. Scheduling appointments and maintaining calendars.
  5. Performing general administrative duties, such as filing, faxing, and photocopying.

What skills are required for receptionist jobs?

To excel in a receptionist job, individuals must possess the following skills:

  1. Communication: Excellent communication skills are essential in receptionist jobs, including the ability to communicate effectively both verbally and in writing.

  2. Interpersonal skills: Receptionists must have excellent interpersonal skills, including the ability to build rapport with clients and customers.

  3. Organisation: Receptionists must be highly organised and able to multitask effectively.

  4. Attention to detail: Receptionists must have a keen eye for detail and be able to maintain accurate records and schedules.

  5. Computer skills: Receptionists must have a good understanding of basic computer programs and be able to use various office equipment, such as copiers and fax machines.

What are the opportunities for receptionist jobs?

Receptionist jobs are available in various industries in the UK, including healthcare, hospitality, corporate offices, and government agencies. Some of the most common receptionist job titles in the UK include:

  1. Front Desk Receptionist
  2. Medical Receptionist
  3. Corporate Receptionist
  4. Legal Receptionist
  5. Hotel Receptionist

Receptionist jobs can offer excellent opportunities for career growth, with paths leading to supervisory, management, and executive positions.


Q: What is the average salary for a receptionist job? A: According to Payscale, the average salary for a receptionist in the UK is £8.93 per hour.

Q: Is previous experience necessary for a receptionist job? A: Previous experience is not always necessary for receptionist jobs in the UK. However, it can be beneficial and may increase the chances of getting hired.

Q: Are there any qualifications required for a receptionist job? A: There are no specific qualifications required for receptionist jobs. However, some companies may prefer candidates with a college degree or certification in office administration.


Receptionist jobs are an essential part of various industries in the UK and offer opportunities for career growth and advancement. By possessing the necessary skills and qualifications, individuals can embark on a fulfilling career path as a receptionist. In this article, we have explored the duties and responsibilities of a receptionist in the UK, the skills required to excel in the role, and the various opportunities available in this field. Whether you are a recent graduate or looking for a career change, receptionist jobs can be an excellent starting point in the world of office administration in the UK.

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